Thera
Removing mental health language and spatial barriers.
Client NDA (Alias: Thera)
Year 2026
Location Tokyo
Scope UX research, Interviewing/surveying, information architecture, wireframing, prototyping, usability testing, translating.
Deliverable Research report, personas & journey maps, competitor matrix, sitemap, lo-fi and hi-fi mobile prototypes, UX/UI design, translated reports.
To provide accessible, culturally sensitive, and stigma-free mental health support for English speakers living in Japan through a seamless, user-centered digital platform offering therapy, prescription sessions, and in-person care scheduling — all in English.
To really understand the mental health needs of those living in Japan, we felt as a team it was important to listen carefully to their experiences and concerns in-person and design an experience with their concerns and needs in mind. After listening of the hardships of potential client’s in English and Japanese. we took an empathetic and systematic approach to the design with ease and prescision. Focus on easy navigation, smooth connection to national health insurance and payment services, and features that help build trust and maintain peace of mind.
*Name, color schemes, branding and some unique components have been altered for this showcasing.
Accessible, trustworthy, empathetic design
Webit supported the client with the decisions of how to design the MVP. The question we maintained through the process “Can someone who is in an altered state of mind can follow the logical systemmatically without fail?”
![青色の背景に、「Human-Centered Design」と書かれている。右側には円グラフのような図が描かれており、「Systematic」「Supportive」「Confirmation Indicators」「Minimalistic」といった用語が記されている。中心には「Users」と記された小さな人のアイコンがある。」}2 / 2}]]}]}](https://images.squarespace-cdn.com/content/v1/6a5d864179022e219b915c5a/91cde73a-2869-4060-95a8-5bf4460d72bf/core-focus.png)
Our primary focus in particular was on the development of verbal guidelines. When it comes to establishing trust, the careful selection of words moreover clear progress indicators of were used reinforce motivation was a critical factor for easy onboarding. For English-based verbal expressions needed to be optimized for the Japanese market.
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Client NDA (Alias: Thera)
Year 2026
Location Tokyo
Scope UX research, Interviewing/surveying, information architecture, wireframing, prototyping, usability testing, translating.
Deliverable Research report, personas & journey maps, competitor matrix, sitemap, lo-fi and hi-fi mobile prototypes, UX/UI design.